We're Here to Help!

Below are how-to guides to assist in solving simple problems you might be experiencing with your fireplace. As always, if you have any other questions, give us a call at (859-219-8736) we'd be happy to help."

Lighting the Pilot
on the Natural Blaze Burner


Lighting the Pilot
on the Slope Glaze Burner


Lighting the Pilot
on an EYF Burner